Give Us A Call:
1-718-643-3046
or
1-347-414-PETS (7387)
Monday – 10am 8pm
Tuesday - 10am - 8pm
Wednesday- 10am - 8pm
Thursday 10am - 8pm
Friday 10am - 8pm
Saturday 10am - 7pm
Sunday 10am – 6pm
Email Us:
Info@PetWebExpress.com
If you would like to know about future brands & products we will carry please do email us.
CustomerService@PetWebExpress.com
Feel free to contact us if you have any questions and concerns about your placed order.
Feedback@PetWebExpress.com
We would love to hear from you if you would like us to carry a specific product or have any suggestions for us.
Mail Us:
PetWebExpress
61 Pearl Street
Brooklyn, NY 11201
7217 3rd Ave
Brooklyn, NY 11209
Return Policy:
You have 7 days to contact us to receive a full refund not including the shipping charge, and we will pick up your order free of charge only in the condition it was received, including all original packaging material.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we have made an error.
We do not offer refunds or exchanges on Food, Treats or any edible items that have been opened from original packaging unless authorized.
Please send us an email if shipment/products is damaged to CustomerService@PetWebExpress.com
Thank you for shopping at PetWebExpress.com
All questions regarding to orders currently processed or received will be answered from our email above. Add us to your address for any updates for returned emails in your spam folder.
Thank You For Your Business!
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